LYFT/LAB FAQs
Are LYFT and LYFT/LAB the same?expand_more
LYFT/LAB is part of LYFT. LYFT/LAB's mission is to accelerate product development and offer ground-breaking innovations to customers, such as new flavours and improved packaging. We will regularly launch new limited edition collections to share with you and enhance collaboration. LYFT/LAB is also the home to exclusive competitions, such as our raffle for an original Josefin Eklund neon artwork.
Can you still buy LYFT/LAB products if you don't give feedback?expand_more
If you don’t leave feedback, you can order up to 12 cans (including 3-packs) from the current LYFT/LAB collection (EDT.02_01, EDT.02_02 and EDT.02_03). Once you have left feedback, you’ll be able to order more!
Remember, all Collections are limited editions, and available only while stocks last.
How do I leave feedback?expand_more
Simply log into your MY.LAB page on this website, and complete one or more questionnaires (each one is just a few questions that you answer with a score). The more you complete, the more rewards you can get!Sign up to our newsletter, and we’ll send you the link with a reminder.
I have left feedback, but I still can’t place a second order – what should I do?expand_more
Our system will recognise you if you have given feedback. Please make sure that you have completed the questionnaire in full. If you’re still not able to place a second order, please get in touch with our customer services team.
What are the benefits
to leaving insights?expand_more
By sharing your
feedback, you can expect to receive great rewards! Next to winning free
cans of previous collections, you can also enter the raffle for
participating in one of our co-creation workshops. Here, you will work together
with other Lyft/Lab users on new innovation ideas, thereby shaping
future Lyft/Lab collections!
How often do the collections change?expand_more
There’s no set interval between LYFT/LAB collections, so make sure you subscribe to our newsletter and follow us on [Social media details/links here]
Can I order a flavour from a previous collection?expand_more
Only if we have any left, and while stocks last - so don’t wait too long!
What delivery options do you offer?expand_more
We offer free delivery to your home within the following cities in Sweden: Stockholm, Gothenburg, Malmö, Västerås, Örebro, Uppsala, Linköping, Helsingborg, Norrköping, Jönköping, Eskilstuna, Borås and Södertälje. In case you live outside these cities your package will be delivered to a pick-point near you by your choice. Your order will arrive within 2-4 working days. Parcels shipped with express delivery will arrive within 1-2 working days.
How will my order be shipped?expand_more
Your order will be shipped with UPS or DSV depending on where you live. Home delivery is only available with UPS in the following cities: Stockholm, Gothenburg, Malmö, Västerås, Örebro, Uppsala, Linköping, Helsingborg, Norrköping, Jönköping, Eskilstuna, Borås and Södertälje.
How does the raffle work?expand_more
To participate in the raffle, go to our Instagram account @Lyft_sverige
for details.
Terms and conditions apply.
What material is the Green_Can made of?
expand_more
The Green_Can is made with BioLite®
240, which contains 33% less plastic1 than a regular Lyft can by adding
plant-based cellulose fiber.
Why cellulose and where do we source it?
expand_more
Cellulose is one of the most
abundant organic compounds on Earth and can easily be obtained from bark, wood
and plant leaves. The cellulose fibers in our Green_Can come from
PEFC certified wood, which is sourced from sustainably
managed forests in Norway and Sweden.
FREE DELIVERY TO YOUR HOME
